Last updated: 4 August 2026
Brelford Solutions ("we", "us") is a web design studio based in Centurion, Gauteng, South Africa. You can reach us at hello@brelford.com or +27 10 443 0215.
These terms apply when you buy a website build, a care plan, an add-on or a retainer from us. By paying for a build you accept them.
Before you pay anything, we design your homepage and send it to you. This costs you nothing and places you under no obligation. If you do not want to go ahead, you tell us and we will not invoice you.
The design remains our property until a build is paid for. You may not take the design to another developer to have it built.
Scope. Each package lists exactly what it includes. Anything outside that list is quoted separately before we start it.
Price. The price shown on our website at the time you accept is the price. It is fixed for the scope agreed. It does not change because the work took us longer than expected.
Payment. The build is paid in full on go-ahead. Care plans are billed monthly from the day the site goes live. Any invoice we raise separately is payable within seven days.
Timeline. Fourteen days from the day we receive your go-ahead and the information we need from you. Delays caused by waiting on you do not count towards this.
Changes. Three rounds of changes are included on Business and Pro builds, one round on Starter. Further rounds are billed at our published add-on rates.
What we need from you. A short conversation about what you do, and your logo if you have one. If you supply photos, text or a logo, you confirm you have the right to use them and you indemnify us against any claim that you did not.
Nothing is locked to us. If you stop working with us we hand over a full copy of the site and transfer the domain on request, and any other developer can take it over. We retain the right to describe the work as ours in a portfolio, unless you ask us in writing not to.
What they are. A monthly subscription covering hosting, SSL, domain renewal, off-site backups, security updates, uptime monitoring and a stated allowance of changes.
Cancellation. Cancel any month, in writing, with 30 days’ notice. There is no minimum term and no cancellation penalty. On cancellation we hand over a full backup and the hosting account, and we will help another provider take it over.
Unused allowances do not roll over to the next month.
Annual prepay. Pay twelve months up front and two of those months are free. If you cancel part way through a prepaid year, we refund the unused whole months at the standard monthly rate.
Price increases. Care plan prices are held for twelve months from the date you sign up. After that we may increase them by up to ten per cent a year, with at least 30 days’ written notice. You may cancel instead of accepting an increase.
We are liable for putting right work that is faulty or not what we agreed. We are not liable for indirect or consequential loss — lost profit, lost business or lost data — beyond the amount you have paid us for the service in question in the preceding twelve months. Nothing here limits liability that cannot lawfully be limited, including under the Consumer Protection Act 68 of 2008.
We may suspend a service if an invoice is more than 30 days overdue, after giving you seven days’ written warning. We will not delete anything, and the service resumes on payment.
We will not build or host material that is unlawful, that infringes someone else’s rights, or that is designed to deceive people. If we find such material on a site we host, we will ask you to remove it and may suspend the service if you do not.
We collect only what we need to do the work and to invoice you. We do not sell it. See our Privacy Policy.
These terms are governed by the law of the Republic of South Africa, and the courts of South Africa have jurisdiction. Nothing here removes any right you have under the Consumer Protection Act 68 of 2008 or the Electronic Communications and Transactions Act 25 of 2002.
We may update these terms. The version that applies to you is the one published on the day you accepted. Material changes to an ongoing care plan will be notified at least 30 days ahead.
